Springbok Puzzles Reviews

Springbok-puzzles.com has a clear Return Policy. If a customer or gift recipient is not fully satisfied with a puzzle purchase or ordered a duplicate, authorized returns of unopened products are accepted if notified within 5 days after receipt of the puzzle. In case of a defect of material or workmanship with the puzzle, a replacement of the same puzzle is provided as long as it is a current in-stock item. This is part of their 100% Satisfaction Guarantee. However, due to the unique cut, all pieces are unique to each puzzle, and individual pieces cannot be sent out.

As for the Shipping Policy, orders are aimed to be shipped within 2-3 Business Days of Order Receipt during non-peak season. During peak puzzle season (October through December), a processing time of 4-7 Business Days is to be allowed. Standard Shipping times apply to all non-expedited shipping options. For rush orders, customers are advised to call directly. Orders with two or more Springbok Puzzles are eligible for $6.99 flat-rate shipping. Free Shipping is offered on orders of $59 or more, provided for destinations within the continental United States only. Delivery estimate is calculated in checkout. Hawaii, Alaska, and Canada are excluded from receiving Free Shipping. Once an order leaves the facility, the package is in the hands of the carrier. Shipping to addresses in Canada is available through the USPS, as well as FedEx options. Shipments to Hawaii and Alaska are not eligible for free shipping and may take between 10 to 12 days to arrive with the SmartPost option. If the FedEx option is chosen, the shipping charges billed are to the Canadian border only.

Springbok-puzzles.com is the official website of the Springbok Jigsaw Puzzle Company. The company has been providing puzzlers with stunning images and challenging creations since 1963. The website offers a wide range of products and services.

The Product Index includes a variety of jigsaw puzzles categorized by pieces, ranging from 500 Piece Jigsaw Puzzles to 2000 Piece Jigsaw Puzzles. There are also Alzheimer's Jigsaw Puzzles available in different piece counts. The puzzles are further categorized by theme, including Holiday Puzzles, Coca-Cola Puzzles, Wildlife & Bird Puzzles, and more.

In addition to puzzles, the website also offers Playing Cards, Bridge Score Pads, Bridge Tally Sheets, and a variety of Puzzle Extras such as Puzzle Accessories, Umbrellas, Games, Blankets, and Apron Sets.

The Best Sellers section showcases customer favorites from their current puzzle gallery. Some of the newly added best sellers include Happy Bus 500 Piece Jigsaw Puzzle, Look of the Wild 1000 Piece Jigsaw Puzzle, and Blooming Every Daisy 500 Piece Jigsaw Puzzle.

The website also offers a range of Inspirational Magnets with quotes from famous personalities like Aristotle, Hellen Keller, Buddha, Gandhi, and more.

In summary, Springbok-puzzles.com offers a wide range of products and services for puzzle enthusiasts, providing them with a variety of challenging and visually appealing puzzles to choose from.

To get in touch with the customer support at Springbok-puzzles.com, there are two main methods. One can either call them at 1-844-204-1313 or send an email to info@springbok-puzzles.com. Upon reaching out, an automatic response will be received in the inbox providing a ticket number. It's important to note that this may accidentally get filed in the spam or junk folder. A response can be expected within 5 business days. The physical address for Springbok is 1420 Kansas Avenue, Kansas City, MO 64127.

Yes, gift cards can be used for payments on Springbok Puzzles. These gift cards are available in $10, $25, $50, and $100 denominations. They can be redeemed and applied to all products on the Springbok Puzzles website. If any purchase exceeds the gift card account, the balance must be paid with a credit card or any other payment method accepted. There are no additional processing fees during checkout. A gift card is redeemable for merchandise on the Springbok Puzzles website only and expires 365 days after the date of purchase. It's important to note that reward points and discounts cannot be used or applied when purchasing gift cards. To redeem a gift certificate at Springbok Puzzles, you need your unique gift certificate code, which is part of the gift certificate that was emailed to you as an attachment. You can then browse the store and add items to your cart as you normally would. Type your gift certificate code into the 'Redeem Gift Certificate' box and click 'Go'.